We strive to deliver products purchased from www.healthwizard.in in excellent condition and in the fastest time possible. For all orders, we will deliver the order to your doorstep free of cost (Free shipping within India).

Most in-stock items ship within 24 hours of ordering; however, some orders may take up to 72 hours to process.

Please note that items ordered together may not be shipped out on the same day, and occasionally items may be temporarily out-of-stock or backordered. You will be alerted in either instance and will be provided an approximate date of shipment. Rest assured any shipping delay will be communicated to you at the time of your order. Should any other unforeseen delay occur, you will be notified within 2 days of placing your order.

At Healthwizard we offer you hassle free 14 days return policy. Please raise your return complain by emailing us at admin@healthwizard.in.

No question asked Return and Refund Policy:

In case a product is not liked by you, you can create a return order and get the money refunded, refund would be made only if all the following mentioned conditions are fulfilled:

1. The product is not used or tampered with.

2. The product is intact with packaging.

3. The product is in re-saleable condition.

(Opened & used Supplements are not subject to return. All return requests must be submitted with a video evidence)

 For Flavor like/dislike, color of supplement replacement/refund is not applicable. If you face issues like rashes, stomach upset, vomiting we request to consult the doctor before purchase since the return/replacement is not applicable once the product is opened).

Only the Shipping/freight Charges will be deducted.

Replacement & refund are subjected after QC approval.

If QC fails then same product will be shipped back to the customer.

1. Order Cancellation Before Dispatch

If order is cancelled before dispatch, full Refund will be made.

1. Order Cancellation After Dispatch

If order is cancelled after dispatch, Refund will be made after deducting the Shipping/freight Charges only.

Return of Product

1. In case the order is damaged in Transit (at the time of receipt):

Your order will be replaced free of cost, once you refuse the parcel & mentioning on the courier return as damaged goods & retain the copy from the delivery boy and attach it to the request made.

Further, your replacement order will be dispatched within 48 hours of the Returned goods received back in our warehouse.

However, full refund (including the shipping/freight charges) will be made in case the payment is already made and the product ordered is Out of Stock or We are unable to ship the products to you.

2. Order Received & Found Damaged/Defective (after opening the parcel, no damage note to the courier):

Send a video evidence attached (of the damaged parcel box as well as the product) to the e-mail i.e. admin@healthwizard.in within 24 hours of the receipt of goods.

Order will be replaced free of cost, only if the default is from our end/our courier.

Further, your replacement order will be dispatched within 48 hours of the Returned order received in our warehouse & approved by the QC team.

However, full refund (including the shipping/freight charges) will be made in case the payment is already made and the product ordered is Out of Stock or We are unable to ship the products to you.

3. Wrong Shipment Made

If Wrong Size or Wrong flavor is delivered, the order will be replaced free of cost.

In that case, your replacement order will be dispatched within 48 hours of the Returned order received.

However, full refund (including the shipping/freight charges) will be made in case the payment is already made and the product ordered is Out of Stock or We are unable to ship the products to you.

In case you do not want to wait for the order re-shipment and want to cancel the order, shipping/freight charges and payment merchant charges will be deducted.

4. Courier Partner attempted delivery but Customer denies its acceptance

OR

After many Attempts Shipments Returned by Courier Partner

Refund will made Exclusive of Shipping/freight charges and payment merchant charges and only after shipment is received back from courier partner.

Note:

No wallet credit or any other credit or making of refund like other e-commerce websites, Straight up cash refund into your bank account.

Replacement & refund are subjected after QC approval, If QC fails then same product will be shipped back to the customer.